FRIDAY
10-28-2022
Up at 6AM.
Hubby was already up and going thru his iPad. He let the dogs out when they jumped off the bed and went into the living room.
I got dressed.
Went to the kitchen to make lattes. It was cold out today. Hubby had the fireplace going. It looked very nice in the dark.
I transferred $ from Quickbooks to Bank.
We reviewed email.
Hubby warmed up dog breakfast and fed them.
Hubby called Idaho Central Credit Union. Talked to a Mark. He was pretty much useless and could not set up an account with out "video" conferencing. We said we don't have that on our computer. He kept blocking us from verifying so they could set up an account FOR US TO PAY THEM. OMG. This is NOT rocket science. It is easy enough to do. Nobody else would "hack" into our account to PAY our loan. WTF?
So Hubby told him to have their supervisor call us when they go into the office.
Hubby called Clint to verify info, but their Loan person was not in yet. The paperwork showed our OLD phone from Idaho when we had a land-line 20 years ago (WHERE DID THEY GET THAT???) and our old mailing address.
Finally, the supervisor, Lori called back and got it all handled. She just sent a text verification message to Hubby's phone number. Told me that I CANNOT ACCESS THE ACCOUNT even though Hubby had power of attorney for the loan documents when he signed. That the access is "under his social security number". This just gets more ridiculous. We finally set up the account online.
Which is more than I can say for Farmers. We are STILL FIGHTING WITH THEM TO SET UP AN ACCOUNT! STILL no policy documents from them. What the frick is the world coming to when it is THIS DIFFICULT for people to do their jobs?
Hubby was having a minor panic attack, his heart was beating too fast so he took a nitro pill.
Finally done with all that bullshit.
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