Monday, May 02, 2011

Great Birthday Weekend

Today was hubby's b-day! I woke him up with a candle in the cupcake and sang happy birthday to him. It is our family tradition.

I cleaned & vacuumed the whole house. Then swiffered the floors. The house was Clean. Clean. Clean. (for a short while) Then it rained in the afternoon on Friday. Kids came late. They had to stop & do a few errands for me as the helium birthday balloon I got at the grocery store the other day deflated. Sweet kids picked up a whole bunch of balloons! They also brought dog cookies.

There was fresh made cheeseburger macaroni on the stove & homemade crescent rolls. The house smelled delish!

M&K unpacked all their stuff while Beebo tore through the house playing with his friends. I finally had to walk down to the shop & get hubby to come home as he was piddling down there talking again. Ate dinner - famished! Celebrated hubby's birthday. He got some sweet presents from the kids - M went nuts setting up a great off road bag for the Roc Bronc. I had already given him a BBQ set in a case, a set of Thermacare Heat Wraps, & an Auto Detail Kit (for me to use).

Then went to bed for an early wake-up call for the NAPA 4x4 & Off Road Event on Saturday morning.


The guys got up early at 6am. Got vehicles loaded & took off. K&I got ready with the dogs & went to the NAPA Event. Everybody was unloading. Briefly saw Bonnie Graham & Cindy Holman. Then handed the FLIP video cam off to Austin to take video for the day.

KRN and I then went shopping to pick up her supplies for Red, White & Brew. We decided to shop at Old Navy as KRN wanted LOTS of cheap tops. Drove over there on the interstate. When we waiting at a light near Best Buy, a woman opened her truck door & threw up orange vomit! It was disgusting. We were in shock! Both of us suddenly started laughing hysterically! It was bad. We parked in the mall lot to pee, KRN visited a store in the mall. Then on to Old Navy. Walked Bud after shopping a little at Old Navy. There was a circus at the mall & they had two huge red&white striped tents set up.

On the way back to CDA, we stopped at latte stand to get our favorite jet tea strawberry/pina colada. Then on to Costco gasoline, supplies at Costco, multi dog leash at Petco and our final stop at Wal-Mart for bath salts.

Stopped to see if the guys were OK in Rathdrum and they had just finished when we pulled in at 3pm.

Met the guys at home, then unloaded stuff. Everybody got changed for birthday dinner in town. However, when we took the MegaMatt into town Olive Garden had a 40 minute wait & was packed! We decided to go to Ciao Mambo - it was excellent. A little on the greasy side but food was delicious! A table of 8 was set up beside us which made us nervous at first - especially when they came in with little kids that should have been at the babysitter's! But we were amazed to find that the kids were excellently behaved and we were so impressed that we bought the parents' drinks! They thanked us profusely. While we were dining, the prom attendees started coming in so we had a Runway Show with the girls in amazing dresses & the guys dressed in studly tuxes! There was only a slight mishap when the food attendant who seemed to have nothing to do besides waste space at the order counter...brought us out the incorrect food twice! Our waitress came over and corrected the mistake, but I could have waited. It was ridiculous that this dumb girl put food in front of people they had not ordered!

We then decided to go to The Mill to have another beer & play a game. Girls won! We headed home where KRN fell asleep on the couch at 10PM. M had to cancel their get-together with friends in Sandpoint.

Sunday morning we got drinks from Jen-Bunny. Then took dogs for walk at Farragut. Came back home to change then kids packed everything up. Drove with Bud & Lil Bit & Beebo in the FMF to Verizon store (assholes) for kids to get new iPhones.

The Following is a Complaint Letter I submitted to Verizon.
We wanted to upgrade phones to the new iPhone on Sunday May 1, 2011 at the Verizon Wireless Store on 540 West Prairie Avenue #108 Coeur d'Alene, ID 83815.

When we the girl at the entrance asked our name, she wrote it down and said it would be "just a sec". My wife asked if it would be an hour, or a sec. First of all...your customer service should be more accurate...say something like - "thank you for coming to Verizon - the wait will be about 20 minutes." Why would a service rep ever have said "just a sec". This is not an accurate wait. You need to train your representatives better to actually serve the public.  What was the MOST rudest customer service I have ever seen or heard is that the MANAGER of this store pulled the girl aside and told her "Make Them Wait!" in a whisper-however, we overheard this comment. All of us were shocked that somebody; especially the Manager could be this nasty in front of customers!

When we were finally helped, there were no white iPhones in stock as we required. Even though the customer service representative was able to check stock in other stores, and we offered to go pick it up in another store, we were told "You CAN'T do that." That is really NOT customer service. We offered to drive over 25 miles to go get the phone we wanted.

After settling for a phone we did not want, the customer service rep...even after verifying two different phones to transfer service to two different iPhones - one being the 32GB and the other being a 64GB...still managed to transfer the Contacts to the incorrect phones.

The final nail in the coffin to the customer service was that after we left the store, the phones WERE NOT ACTIVATED. We had to call into customer service and go through a step-by-step activation.

After this fiasco, we will not be ever going to this store with its horrific customer service & rude management. Not to mention the stock & wait time is appalling at this Company owned store.
I HATE VERIZON.

We had lunch at Schlotzsky's because the guys were hungry. Their sandwiches were not good. Our salads were old & brown. Ick.

Then our final shopping for the day was at Lowe's to pick up shop lights for hubby. I got an aloe vera plant. KRN & I walked dogs for a short potty stop while guys checked out.

We decided to take dogs to the CDA Dog Park. It was fun. Sunny day and the dogs had fun. Lil Bit wanted me to pick him up and then snapped at a couple dogs. I don't think he was in the mood for the dog park.

Kids left to go home. We went to Wendy's to get cheeseburgers for dogs at home. Then drove home. We were exhausted. Unloaded everything & relaxed for the rest of the night.

No comments: